Building Trust with High-Transparency Underwriting Processes

Roadzen
2 min readNov 7, 2024

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In auto insurance, ensuring accurate vehicle assessment and underwriting can be challenging. Enter Roadzen’s VIA. The AI and computer vision powered platform that streamlines automotive inspections and underwriting with a high-transparency and efficiency approach.

Insurance underwriting often lacks transparency. This can lead to mistrust between insurers and customers. Roadzen’s VIA addresses this issue. It simplifies automotive inspections and underwriting with a high-transparency approach.

VIA’s Core Offerings

Remote Vehicle Assessment

VIA enables quick vehicle assessments. Inspectors can evaluate a vehicle’s value rapidly. The app uses automated damage recognition to make inspections three times faster. This also speeds up claims resolution.

AI-Powered Inspections

VIA employs computer vision technology to assess vehicle damage accurately. The system is trained on millions of underwriting decisions. This ensures precise evaluations for underwriting.

Fraud Detection

VIA’s AI detects fraudulent patterns to analyze user behavior during inspections. Suspected frauds are flagged promptly. This supports fair and accurate underwriting decisions.

Key Features

Transparent Access Control

Insurers get customizable access control. This ensures transparency in the underwriting process. All stakeholders can track the assessment process in real-time.

Hassle-Free Integration

VIA integrates with existing insurance systems via Rest and SOAP APIs. This makes deployment straightforward and minimal effort is required.

Mobile App Functionality

The app allows inspectors to conduct on-ground inspections. They can create cases, capture images, and assess damage efficiently. The app’s camera module prevents tampering by disabling photo uploads from the gallery.

Dynamic Report Generation

The app generates dynamic reports suitable for various business workflows. It supports both pre-inspection and valuation processes.

Benefits to Stakeholders

VIA ensures all parties involved benefit from a streamlined and transparent experience. Insurers gain insight into the underwriting process. This helps in managing risks effectively. Inspectors can perform accurate assessments with ease and speed. Customers receive fair evaluations and faster claim resolutions.

VIA addresses the need for transparency in insurance underwriting. It combines AI technology with practical solutions. This enhances trust among insurers, inspectors, and customers. Interested parties can integrate VIA into their workflow seamlessly.

Discover how VIA can transform your insurance operations today. For more information, write to us at info@roadzen.ai or visit us at www.roadzen.ai/via

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Roadzen
Roadzen

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